Frequently Asked Questions
The following is information for teachers. If you are interested in technical information, please see Information for IT staff.
No subscription is necessary. You have three choices:
1. No Signup
2. Free Learning Platform Account
If you wish students to see the answers to questions and hand in their work to you, they must sign in. This discourages cheating! For security reasons, you should first register your school, then create accounts for your students.
3. Language Lab Subscription
Q: I would like to log in as one of my students. What is their password?
A: You set the students' passwords when you entered them into the system, but they may have changed their password since then.
You can reset their password from your account by clicking 'My Students' , selecting a student and clicking 'reset password'
Q: Can the recordings be accessed from anywhere, including home?
A: Yes - all you need is a computer and access to the internet.
Q: Is there any special software to install?
Q: Do I need to download Schoolshape onto my computer?
A: No. Just go to lab.schoolshape.com and you can use our service.
Q. Can I set work and have a teaching assistant do the assessment?
Yes: when setting work, click the 'Advanced' tab, then select whomever you wish from the list of staff.
Q: Which senior schools have agreed to moderate the CE Speaking Tests online?
A: Go to Senior Schools Using Schoolshape.
Q: We are having some difficulties as when both myself and my colleague log in ( we do exams at the same time) the system logs one of us out!!
A: You cannot log in as the same teacher twice. Each teacher must set their own exam. You will then both be able to conduct exams at the same time.
Q. Can I see exams set by another teacher?
Q: Is there back-up in case there is a technical problem causing the system to become unavailable?
A: The system is designed to continue recording the candidate even if there is an interruption in the junior school's internet connection. All data is automatically backed up.
Q: Are there any costs involved for the senior schools to moderate the CE Speaking Tests?
A: No, there is no charge for moderation. The system is financed by a small exam entry fee which is similar to the cost of cassettes, postage etc.